Privacy Policy

Moments & Smiles Photography

Privacy Policy

At Moments & Smiles Photography, we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our photography and videography services.

By using our website or booking our services, you agree to the collection and use of information in accordance with this policy.

Who We Are

Moments & Smiles Photography is a photography and videography service providing studio, event, portrait, wedding, and commercial photography services. For the purposes of data protection law, Moments & Smiles Photography is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: info@momentsandsmilesmedia.co.uk
Phone: 07774 720 529

Information We Collect

When you contact us, make an enquiry, book a session, or use our services, we may collect personal information such as your name, email address, phone number, address (if required for invoicing or print delivery), and details relating to your booking or event. We may also collect records of our correspondence, including emails, messages, and booking forms.

As part of our services, we also create and store photographs and video recordings. These images and videos may contain personal data and are therefore treated and stored securely in line with data protection laws.

When you visit our website, we may also collect certain technical information automatically, such as your IP address, browser type, pages visited, and how you interact with the website. This helps us improve our website and services.

How We Use Your Information

We use your personal information to respond to enquiries, manage bookings, communicate with you about your photography session or event, deliver your images and videos, process payments, and provide customer support. We may also use your information to improve our services, maintain our records for accounting and legal purposes, and, where permission has been given, use selected images for portfolio, marketing, or social media.

We do not sell your personal data to third parties and we will never share your information for marketing purposes outside our business.

Legal Basis for Processing Your Data

Under UK data protection law, we process your personal data under one or more of the following legal bases: to fulfil a contract with you when you book our services, for our legitimate business interests in running and improving our photography business, where we have your consent (for example, for marketing emails or portfolio use), and where we are required to comply with legal obligations such as tax and accounting requirements.

Storage and Security of Your Data

We take appropriate steps to protect your personal data from unauthorised access, loss, misuse, or disclosure. Your data may be stored securely on password-protected computers, encrypted storage devices, secure cloud storage systems, online gallery platforms, email systems, and accounting or invoicing software.

We only keep personal data for as long as necessary to provide our services and meet our legal and accounting obligations.

Sharing Your Information

In order to provide our services, we may share your information with trusted third-party providers such as online gallery delivery services, cloud storage providers, payment processors, printing laboratories, website hosting providers, and accounting software providers. These companies only receive the information necessary to perform their services and are required to keep your data secure and confidential.

Photographs and Marketing

Photographs and videos taken during sessions or events may be used for our portfolio, website, social media, advertising, studio displays, or promotional material. We understand that some events are private, and clients can request that their images are not used for marketing purposes. We will always respect reasonable requests regarding image privacy.

Your Rights

Under UK data protection law, you have the right to request access to the personal data we hold about you, request corrections to inaccurate information, request deletion of your data where appropriate, restrict or object to how your data is processed, request transfer of your data, and withdraw consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us using the contact details provided above.

Cookies

Our website may use cookies to improve your browsing experience, analyse website traffic, and help us understand how visitors use our website. You can choose to disable cookies through your browser settings if you prefer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page.

Contact Information

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Moments & Smiles Photography
Email: momentsandsmilestudio@gmail.com
Phone: 07774 720 529

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